Frequently asked questions
Everything people ask before we lock them in — filed, sealed, and ready to declassify.
Is it scary?
No jump scares, no actors chasing you. The Laboratory is mysterious and atmospheric, not horror. Kids from about 10 up love it; the tension comes from the clock, not from fear.
We have never played an escape room. Will we manage?
Absolutely. A game master watches your game and offers hints when (and only when) you want them. Most first-time teams escape — and the ones that do not usually book again out of spite.
How many players can join?
Rooms are designed for 2–6 players. The sweet spot is 3–4: enough hands for the mechanisms, few enough that everyone touches everything. Larger groups can split across parallel sessions.
Can children play?
From age 10 with an adult in the team, from 14 on their own. Birthday groups are our speciality — mention it in the booking notes and we prepare a small surprise.
What if we are late?
Call us and we will do our best. Up to 15 minutes we can usually still run your full game; beyond that we may need to shorten it so the next team starts on time.
What languages can we play in?
Romanian, Hungarian and English — pick your language when booking and the game master and all written clues match it.
Can we cancel or reschedule?
Free rescheduling or cancellation up to 24 hours before your slot — call or email us. Details are in the terms & conditions.
Can we get a company invoice?
Yes — tick “I need an invoice” during booking or gift-card checkout, fill in the company details, and a full VAT invoice is emailed to you. All displayed prices already include VAT.
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